Shipping Policy

Effective Date: January 3, 2025

Thank you for shopping with DesignPariz! We are committed to providing you with high-quality products and an excellent shopping experience. Please take a moment to read through our Shipping Policy to understand how we handle order shipments, shipping fees, delivery times, and more.

1. Shipping Methods and Fees

We offer a variety of shipping options to ensure your order reaches you in a timely and cost-effective manner. Shipping fees will be calculated based on your location and the size of your order.

  • Standard Shipping:
    Delivery time: 5-7 business days
    Cost: Calculated at checkout based on your order size and destination.

  • Expedited Shipping:
    Delivery time: 2-4 business days
    Cost: Calculated at checkout.

  • Priority Shipping:
    Delivery time: 1-2 business days
    Cost: Calculated at checkout.

  • Free Shipping:
    We offer free standard shipping on all orders over $50 within the United States.

2. Shipping Process

  • Processing Time:
    Once your order is placed, we typically process and ship orders within 1-2 business days. Orders are shipped Monday through Friday (excluding holidays).

  • Order Confirmation:
    You will receive an order confirmation email immediately after placing your order. Once your order is shipped, you will receive a separate email with tracking information.

  • Tracking Information:
    After your order is dispatched, you will receive tracking information via email. You can use this tracking number to monitor the progress of your shipment.

  • Shipping Restrictions:
    We currently ship to addresses within the United States and select international locations. If you are located outside our shipping zones, please contact us for more information about international shipping.

3. Shipping Times

  • Domestic Orders (within the United States):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-4 business days
    • Priority Shipping: 1-2 business days

  • International Orders:
    Delivery times for international orders vary depending on the destination country. Once your order is shipped, you will receive tracking details to monitor your package.

    • International shipments may be subject to customs delays, and delivery times may vary depending on the destination.

4. Shipping Charges

  • Domestic Shipping Charges:
    Shipping fees are calculated at checkout based on the shipping method selected, as well as the weight and size of the items in your order.

  • International Shipping Charges:
    For international orders, shipping costs are calculated at checkout based on the destination country. Please note that import duties, taxes, and customs fees are not included in the shipping cost and are the responsibility of the recipient.

5. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email with tracking details. You can track the status of your order through the carrier’s website.

  • Domestic Orders:
    For domestic shipments, tracking information will be provided for all orders via UPS, FedEx, or USPS (depending on the shipping method selected).

  • International Orders:
    For international orders, tracking will be provided where available. Please note that tracking may not be as detailed once the package leaves the U.S., depending on the destination country.

6. Delivery Issues

If you experience any delivery issues, such as a lost or delayed shipment, please contact us at info@designpariz.com or (315) 626-6869. We will work with the carrier to resolve any issues and ensure your order is delivered.

  • Lost or Stolen Packages:
    If your package is lost or stolen, please contact us immediately. We will work with the carrier to initiate an investigation, but DesignPariz is not responsible for packages once they have been delivered and the tracking shows successful delivery.

7. Incorrect Shipping Address

Please ensure that the shipping address provided at checkout is correct. We are not responsible for delays or issues arising from incorrect or incomplete addresses. If you notice a mistake in your shipping information, please contact us as soon as possible to make changes before your order ships.

8. Shipping Delays

While we make every effort to ensure that your order arrives on time, shipping delays may occur due to factors beyond our control, such as:

  • Weather-related disruptions
  • Carrier delays
  • Holidays or peak shopping seasons
  • Customs delays (for international orders)

In the event of a significant delay, we will notify you as soon as possible and work with the carrier to resolve the issue.

9. Returns and Exchanges

Please refer to our Returns and Refunds Policy for detailed information on how to return or exchange items. If your order is returned to us due to an incorrect or incomplete address, you will be responsible for any additional shipping fees to reship the order.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the revised “Effective Date” at the top. Please review this policy regularly to stay informed of any updates.

11. Contact Us

If you have any questions or concerns about our shipping process, delivery times, or shipping charges, please don’t hesitate to contact us:

Effective Date: January 3, 2025