Sales Policy

Effective Date: January 3, 2025

Thank you for choosing DesignPariz! We aim to provide a seamless and enjoyable shopping experience. Below, we have outlined our Sales Policy to ensure clarity and transparency in our sales process, including payment terms, pricing, order processing, and more.

1. Pricing

  • Price Accuracy:
    All prices listed on our website are in U.S. dollars and are accurate at the time of posting. However, we reserve the right to change prices without prior notice due to fluctuations in the market, supplier costs, or other reasons.

  • Promotions and Discounts:
    From time to time, we may offer promotional discounts, sales events, or coupon codes. These discounts are applied at checkout and are only valid for the duration specified in the offer. Promotions may not be combined unless explicitly stated.

  • Sales Tax:
    Sales tax will be applied to orders where required by law. The applicable rate is based on the shipping address of your order and will be calculated during the checkout process.

  • Currency:
    All transactions are processed in U.S. dollars (USD). If you are ordering from outside the United States, your credit card issuer may charge foreign transaction fees, and exchange rates will be applied according to your bank or payment provider.

2. Order Processing

  • Order Confirmation:
    After placing an order, you will receive an email confirmation that includes details of your purchase, such as the items purchased, total cost, and estimated delivery date.

  • Order Review and Approval:
    All orders are subject to review and approval. In rare cases, we may need to verify payment or other information before processing your order. If this occurs, you will be contacted by our customer service team.

  • Availability of Products:
    While we strive to maintain accurate inventory levels, items may occasionally become out of stock. If an item is unavailable after placing your order, we will notify you and either offer a substitute or process a full refund for the out-of-stock item.

  • Order Cancellation:
    If you wish to cancel an order, please contact us as soon as possible. Cancellations can only be made if the order has not yet been processed or shipped. Once the order is shipped, it cannot be canceled and you will need to initiate a return if necessary.

3. Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit/Debit Cards:
    We accept major credit cards such as Visa, MasterCard, American Express, and Discover. Payment will be processed at the time of order, and you will receive an email confirmation once payment is successfully completed.

  • PayPal:
    You may choose to pay via PayPal for a secure and quick checkout process.

  • Gift Cards:
    If you have a DesignPariz gift card, you may use it as a form of payment. Gift cards can be redeemed at checkout, and any remaining balance can be used for future purchases.

  • Other Payment Methods:
    We may also accept other payment methods depending on the region or specific promotions. Check our checkout page for the full list of available options.

4. Shipping and Delivery

  • Shipping Options:
    We offer various shipping methods, including standard, expedited, and priority shipping. Shipping rates and estimated delivery times will be displayed during the checkout process, based on the destination and the shipping method selected.

  • Processing Time:
    Orders are typically processed within 1-2 business days after receipt. However, please note that processing times may vary during peak periods (e.g., holidays or sales events).

  • Shipping Fees:
    Shipping fees are calculated at checkout based on the size, weight, and destination of your order. We also offer free standard shipping on orders over $50 within the U.S.

  • International Shipping:
    We do offer international shipping. Delivery times and shipping fees for international orders vary by location and will be calculated at checkout.

  • Tracking Your Order:
    Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor your order’s progress until delivery.

5. Returns and Exchanges

  • Return Policy:
    If you’re not satisfied with your purchase, you can return eligible items within 30 days of receiving your order. Items must be in new, unused condition with original packaging for a full refund or exchange. Please refer to our Returns and Refund Policy for more details.

  • Exchanges:
    If you wish to exchange an item, please contact us to initiate the return and place a new order. We are unable to guarantee the availability of the same item at the time of exchange.

  • Non-Returnable Items:
    Some items, such as personalized or custom-made products, and clearance or final sale items, are not eligible for returns or exchanges.

6. Order Issues and Customer Support

If you experience any issues with your order, such as incorrect items or damaged products, please contact us immediately at info@designpariz.com or call (315) 626-6869. Our customer service team will work quickly to resolve any issues and ensure your satisfaction.

7. Product Warranties

Some products may come with a manufacturer’s warranty. Please refer to the product description or contact us for specific warranty details. If your product is defective, you may be eligible for a replacement or repair under the warranty terms.

8. Limitation of Liability

While we strive to provide accurate and up-to-date product information, DesignPariz is not responsible for errors or omissions in product descriptions, images, pricing, or availability. We reserve the right to correct any mistakes and adjust pricing as needed, even after an order is placed.

Our liability is limited to the total amount paid for the item(s) in question and does not include any indirect, incidental, or consequential damages.

9. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with the revised “Effective Date” at the top. Please review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about our Sales Policy or need assistance with your order, please don’t hesitate to contact us:

Thank you for shopping with DesignPariz! We value your business and look forward to providing you with high-quality home products and exceptional customer service.

Effective Date: January 3, 2025